Audi Roadside Assistance In The Palm Of Your Hand
It is a well known fact that Audi doesn't just embrace technology, it looks at technology as a differentiation tool in pulling away from everyone else in the sport luxury segment and becoming the leader of the category. Audi doesn't look to just be a market leader, but a market maker!
The latest statement in this philosophy is a new roadside assistance application for smartphone users. The application, developed with partner Allstate is available for the three major smartphone platforms, iPhone® as well as for Android® and some BlackBerry® devices.
The app, which is free to download in BlackBerry App World the Android Market Place or on iTunes® , offers several features. There is complementary 24/7 roadside assistance for four years on all new Audi models, older model Audis would have standard Allstate fees apply, dedicated customer service personnel and a dealer locater function to help you find the nearest Audi dealer with it's factory certified technicians.
With a few simple steps, the driver can input the type of service required, tire change, tow, dead battery jumpstart, fuel delivery, etc., and using the smartphone's GPS capabilities, the app pinpoints your location and sends a the request to Audi Roadside Assistance. Once the dispatcher has registered all the information, and help has been sent, the application receives a notification for the details of dispatch, including the name of the company coming to help and an estimated time of arrival.
Customers can learn more at audiusa.com. For BlackBerry users, the Curve and the Bold will be the first devices compatible with the application, other models will follow shortly.
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